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More from existing customers
Stay front of mind with people who already know and trust you.
Service 06 / 12
Customer Retention & Email
Turn first-time buyers into repeat customers with well-timed emails, automation and a clear view of the customer journey.
- Scope agreed in writing
- Prices include GST
- No guaranteed-results hype
Plans from
₹5,900 / month
Photo: Zulfugar Karimov / Unsplash
Overview
Winning a new customer usually costs far more effort than keeping an existing one. Retention marketing helps you stay in touch with the people who already know you — with emails and automated journeys that feel timely rather than pushy.
We plan campaigns, design templates, set up automation and keep your lists healthy, with consent and unsubscribe handled properly. Reporting shows what people open and act on, so each campaign improves on the last.
- Capabilities
- 6 areas
- Engagement
- Monthly plans
- Starting from
- ₹5,900 / month
What's included
Everything this practice covers.
Pick the pieces you need, or combine them. The exact scope is agreed in writing before work starts.
- 01
Email Marketing
Campaigns and newsletters designed, written and scheduled for you.
- 02
Marketing Automation
Welcome, follow-up and win-back journeys that run on their own.
- 03
CRM
Setting up or tidying your customer records so campaigns reach the right people.
- 04
Customer Journey
Mapping the moments where a timely message makes a difference.
- 05
Lead Nurturing
Sequences that keep new enquiries warm until they're ready to buy.
- 06
Retention Strategy
A plan for bringing customers back and increasing repeat purchases.
Why it matters
What you gain.
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Work that runs itself
Automated journeys send the right message at the right time.
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Done properly
Consent, list hygiene and unsubscribes are handled with care.
Process
How we work.
- 1
Review
We look at your lists, tools and the journey customers take today.
- 2
Plan
We agree campaigns, journeys and the segments they'll target.
- 3
Build
We design templates, write emails and set up automation.
- 4
Measure
We track opens, clicks and actions, and refine each campaign.
Pricing
Clear plans, no surprises.
Campaigns, templates and list management that keep customers coming back. Prices include 18% GST; the exact scope is confirmed in writing.
Basic
Great for individuals and small projects.
₹5,900/ month
- Up to 3 email campaigns per month
- Basic template design
- List management for up to 1,000 subscribers
- Basic analytics report
Standard
Perfect for growing businesses.
₹11,800/ month
- Up to 8 email campaigns per month
- Custom template design
- List management for up to 5,000 subscribers
- Detailed analytics and performance reporting
Premium
Tailored solutions for large enterprises.
₹17,700/ month
- Up to 15 email campaigns per month
- Advanced template customisation
- List management for up to 10,000 subscribers
- Automation setup and A/B testing
Third-party costs, where they apply, are shown separately.
Compare all featuresWho it's for
A good fit if you're…
- Online stores that want more repeat orders
- Service businesses with enquiries that go cold
- Companies with a customer list they rarely contact
- Teams that want automation without managing the tools themselves
Industries
Applied in context.
Financial Services
Healthcare
Manufacturing
Retail & E-commerce
Real Estate
Professional Services
Education
Logistics
Hospitality
Technology
FAQ
Practice questions.
More answers on pricing, payments and how we work are on the FAQ page.
Not necessarily. We can work with your existing tool or recommend one that suits your needs. Any subscription fees are paid separately.
Next step
Talk through customer retention & email with us.
Book a short consultation to discuss your goals, or send us a message — we'll reply with clear next steps.